This website is copyrighted and no part of it (including images, text, descriptions or intellectual property) may be reproduced without written permission from Herbal Fusion.
The products, product information and claims made about the products are provided by the manufacturers of the products and are not approved by the Food and Drug Administration. The information on this site is solely for informational purposes only and is not intended as professional health-care advice. These products are not intended to diagnose, prevent, cure or attempt to cure any disease.
All prices are in £ GBP Pounds Sterling (UK Pounds) and are subject to change without notice. Herbal Fusion reserves the right to refuse sales without giving reason. Some products are unsuitable for individuals under the age of 18.
By sending e-mail to info@herbalfusion.co.uk, you understand that the customer services personnel are not a licensed healthcare professional. All comments, statements data & recommendations are based on the manufacturer’s information and are not to be taken as Healthcare advise. We aim to respond to any customer service inquiries within 24 hours (excluding weekends and bank holidays).
You should not under any circumstance interpret any material within this website as professional healthcare advice. Please seek professional medical advice before taking dietary supplements or alternative medicine.
Return Policy
Herbal Fusion will refund any product sent back in its original state i.e. unused and unopened with the seal intact within 15 days of purchase.
To return goods, please contact Herbal Fusion via e-mail on info@herbalfusion.co.uk. A returns form will be issued for you to complete, sign and return with the unwanted goods.
We advise all customers to send returned goods back via an insured carried such as Royal Mail Recorded Delivery. If your order was shipped free, a nominal shipping fee will be deducted from all returned or refused orders. We cannot refund shipping charges unless your goods were received faulty or damaged, or if we made a mistake when packaging your order.
Any returns made past 15 days will not be accepted. Misused or abused merchandise will not be accounted as defective and will not be considered for an exchange or refund. A re-postage fee will also be charged for any order that is refused on delivery or not collected by the customer.
Goods Lost in Transit:
Goods which are not been delivered with in 10 working days are classed as lost in transit. In the unlikely event that your order is not delivered within the specified time period we will raise an enquiry with Royal Mail, until we have confirmation from Royal Mail we will be unable to refund or re-dispatch any goods.
All enquiries are dealt with within 48hrs, however please allow up to 7 working days for Royal Mail to respond to our enquiry.
Damaged Goods:
Herbal Fusion takes great care in processing your order. However, if in any instance the goods you’re received are incorrect, damaged or defective, Herbal Fusion will replace the damaged goods, exchange or at their discretion refund the amount paid for the goods. In order for us to process any replacement or refund we will require a notification via e-mail or post with in 7 working days of delivery of goods.
We will refund the cost of postage back to us if the item was received damaged or faulty, or if we accidentally sent you the wrong merchandise. The maximum amount paid for returned postage is £1.95
